Claims and Customer Service:
Significa customer service representatives are available weekdays from 8:30 a.m. until 4:30 p.m.
Or, leave a message after hours and your call will be returned within 24 hours on the next business day.
Toll-free 1-800-796-7460
Email customerservice@significa-ins.com
Significa Administrative Departments
Administrative Office:
1871 Santa Barbara Drive
Lancaster, PA 17601
Toll-free
1-800-796-7460
Press 1, then the department's 3 digit extension
Prescription Drug Coverage
For questions about your prescription drug coverage,
please call Significa's Pharmacy Benefits Manager:
Express Scripts, Inc
Customer Call Center
Toll-free 1-800-305-7926
Fraud Hotline
You can report suspected insurance fraud by either calling the Fraud & Abuse Hotline at (800) 352-9100 or by sending an email to the Special Investigations Unit at siu@allonehealth.com. All submissions are kept confidential.
The Federal Trade Commission (FTC) has created Medical Identity Theft—This six-page brochure defines medical identity theft, explains how to avoid it and how to recover if you become a victim. Click here to read. If you need assistance or have questions about identity theft, call the FTC at 1-877-IDTHEFT (438-4338).
